Please note all delivery times are estimates and are provided by our couriers from the time the goods are dispatched. Goods may be subject to customs delays. We do not accept any responsibility or cost whatsoever for delays in delivery.
All deliveries will need to be signed for on receipt of the goods. If for whatever reason the courier cannot deliver a card will be left explaining where the item is and how to rearrange either delivery or pickup (at no charge to ourselves)
If your parcel is returned to us after an attempted delivery due to the incomplete or incorrect address by our couriers, we will have to recharge you the shipping costs to resend.
To enable us to contact you with dispatch dates and tracking details we require a valid email address.
British Shop Abroad cannot be held responsible for the actions of any Customs department who may open and check packages at their discretion.
Due to customs restrictions the cost of delivery on the site is not applicable to these, you will need to contact us/ email us prior to order as we have to use a different delivery company and you will given an exact shipping cost.
The customer is responsible for any import duties and taxes which may be levied once the package reaches the customer's country of residence by Customs and Excise. It is the customer's responsibility to order only products which are not prohibited for import into the delivery country. British Shop Abroad are not liable for refunds for any goods seized by customs.
For further information please see the country border services agency website for the final destination country.
Customs are not allowing some beef products into the country, we are therefore cancelling any orders which contain these products. We have decided to take this action as the products are being confiscated and customers are being charged by Customs.
Some country restrictions (including restriction of certain foods and quantity) and levies apply and vary, please contact your local Customs Department for further information. We do not accept any responsibility for products seized by the Customs Department of the receiving country.
If you wish to send a package to the forces please contact us prior to ordering. BFPO, FPO for delivery prices. We cannot send to PO box numbers.
For "Restricted delivery to this location" please contact us for up to date delivery rates
The delivery charges are on the weight of total products i.e. 0 - 4.99kg, 5 - 9.99 kg and so on, this is calculated at checkout or there is an "estimate shipping" costs under sub total. As we deliver Worldwide we cannot list every charge